- /Refund Policy
At Drona Infotech IT Services, our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable.Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.
This Refund Policy covers Drona Infotech IT Services’s action and approach towards refunds. This Refund Policy does not apply to the practices of companies that Drona Infotech IT Services does not own or control or of persons that Drona Infotech IT Services does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Drona Infotech IT Services’s websites link.
When you file a complaint to Drona Infotech IT Services, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. Refund is only made in the extreme circumstances, when nothing good can be done to solve the issue.
While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, refund may apply*
Drona Infotech IT Services may at any time, without notice to you and in its sole discretion, amend this policy periodically. You are expected to check the policy from time to time for updates.For more information on our Refund Policy, contact us at firstname.lastname@example.org.