Interactive Voice Response(IVR) Solution

Your plan to improve productivity and experience towards customer handling died on the vine? You must choose our incredible IVR service that helps in interacting with entire customers faster and enables routing calls to the right agent. “Drona Infotech” is providing a smart IVR service that a business should adopt. Best of all, our service for this is not only simple-using but also saves your high investment.

Interactive Voice Response, popularly known as IVR is a high-level automation tech where businesses interact with customers via pre-recorded voice messages. The team can spend precious time more on business enhancement as customer handling is now going under this automation technology. Get this awesome IVR service from us to provide the ultimate experience to your customers.

Big reasons why you need
IVR Service?

  • No longer wait for customers as the tech will route the call directly to the right agent on time.
  • Recorded messages give 24/7 service in real-time. Plus point for business.
  • Easy to see call logs and statistics in real time during the call.
  • It can handle your calls so productivity will boost.

Why Drona Infotech for
IVR service solution?

Integration with CRM software


When syncing CRM (Customer relationship management) with your toll-free service it gives you a complete insight into customer data.

Will provide you with the best Portal


A business can manage and monitor entire calls through our easy-to-use portal.

Faster in Set-up


The process of toll-free service installation will not take much time. Connect with your customers swiftly.

Get report and dashboard


All calling activities of your agent you can see in our dashboard. Get a real-time report too.